I installed an HP 3330 Multi-Function Printer for a client last evening. After applying the necessary firmware updates and software updates it was pretty slick.... almost.... When placing a paper in the tray it brings up a scan director asking what to do. Choosing "Scan" brings up an interface to choose what destination you want. Choosing file and a grayscale scan it asks for the file name. The scanner then scans the document as expected. However no file appears. A reboot later and much snooping around and the "Accept" button next to the scan button finally stands out. The file is not saved when a user asks to scan to a file. Its only saved when you hit accept after you've previewed the scan.
by Joshua Brauer on October 21, 2003