This week's Tidbits has a review of Life Balance. It looks interesting. Jeff Porten's review does, however, point out a common failing of technology. He says "Making this software work for you requires you to figure out its philosophy, and then integrate your own way of doing things into that structure."
I've seen this more times than I can count. At the office instead of producing high quality information on a consistent basis the team of very talented people often get wrapped up in and consumed by using the technology. Instead of being information workers the team gets sucked into being technology workers trying to figure out how to fit the information into the philosophy of the technology and then how to get the desired results back. Too many times we go for glitz instead of a simple, well designed document.