Email Hell

Purgatory, if ever there was or is to be such a place, has descended upon email at work. In this fifth year of the 2000th year after some arbitrary date many institutions have high quality, reliable email. On the other hand there are the places that have support of email only when it is convenient. For two days or more the system has been mostly down and definitely crippled. What I can figure out for certain is that most people aren't able to get or send email. Unfortunately the faculty and staff I support are mostly in the category of people who appear to not be getting email. So on a long weekend, when people need it most email is once again non-functional and the usual suspects are not reachable. On the upside we got reliable backups working on our own in-house system last week. I'm guessing that the time to transition may come sooner rather than later.