Software Update and DirecWay Error -1011

With consistent problems on my laptop doing software updates I went looking for the information I'd come across before about how to fix it. The method of fixing it is removing a bad cache file. During the search I came across this Apple Knowledge Base article. Rather annoyingly Apple's solution is to suggest calling Direcway for support. About as much help as trying to call a man in the middle of the desert for a glass of ice water.There is good to come from the search however annoying Apple's suggestion is. While I wasn't paying attention Apple released a Broadband Tuner last fall. It does the same thing as an earlier third-party script but makes browsing on a DirecWay connection much easier.