New businesses should make sure their phone numbers are readily available online. Especially if they depend on call-ins for any portion of their business. Such is the case for Down-N-Out. burger in Big Bear, California. It would have been a lot easier if we'd known their phone number was (909) 584-1300. Fortunately the folks at the pizza joint across the street were nice enough to give it to us.
by Joshua Brauer on September 23, 2006