Blogs

Sep
12
2010

Boise Apple store opens with no front

Photo of the Apple Store in the Boise Towne Square mall a few minutes after closing on the third day the store was open.

The Apple Store in Boise is now open. Judging by the crowd a half hour before closing on Sunday, the second day the store was open, it looks to be doing a booming business. Lots of blue-shirts too so it seemed that while there was a crowd nobody was leaving with questions unanswered.

More interesting is the lack of any storefront. This picture is a Newark store which is similar but the Boise store lacks even the two panels of glass at the sides. There is no front display and the first thing customers encounter are helpful Apple employees and tables of product.

Sep
1
2010

5 fun things to start September

Picture of fall in New England September has sprung. To kick off the month here are five things to ponder.

First up as fall comes so does the football season. Tackling, blocking and trick plays abound. Perhaps the Western Athletic Conference should have considered Boise State's bragging on the radio about "creativity on the football field" to include sharing trick plays with their new conference, the Mountain West Conference. So far the most entertaining plays have been the off-the-field plays between the WAC, BYU and the MWC. Ultimately it's bemusing to see the mis-management that's kept the WAC in the basement of athletic leagues sink the ship. Having gone from courting BYU to not enough teams to remain a conference in the blink of an eye.

Aug
31
2010

Great customer service makes or breaks businesses

Bongo Billy's excellent service makes for coffee love.From time to time I write about experiences with customer service. Recently three customer service experiences stood out and a brief examination provides some great take-aways.

The customer is never right service

The first of these experiences is that of interacting with a company, not even worthy of being named here, that provides medical and dependent-care reimbursements for Acquia's pre-tax plan. I signed up with the company some time back and had received a debit card and welcome email. The welcome email describes different ways of having claims handled from using the debit card, to faxing them or emailing them.

Aug
29
2010

Boise is getting an Apple Store

dsc05678.jpg Two years ago I wrote about Boise needing an Apple Store. Since then plans for the store, even the whole shopping center, where the Apple Store was expected to go went off the rails. The land, the Whole Foods that never got built, and the whole shopping center remains an irrigated field on at the corner of Eagle and Fairview.

The good news for the Boise Mac User's group all all others who would love to see an Apple store is that soon one will be open. The location has changed but the iconic white apple on a black background can be seen at the Town Square Mall.

If the rumors are correct Saturday, September 11th, 2010 will be the opening day for the store. On Saturday several members of the Boise Mac User's group gathered for a photo outside the shop. Unable to resist a peak in the open door it appears things are moving along nicely as the store already looks very much like an Apple store on the inside.

Syndicate content