Apple

Jan
4
2010

Apple won't return stolen iPhone hoopla

stolen_phone.jpg
Late last week Consumerist ran a report about a stolen iPhone that was being sent back to Apple for repair. The report comes from the owner of the phone who laments the lack of assistance from Apple.

In running the story the Consumerist writer opines:

Also, if there's anything to learn from this it might be that you should follow through with filing a police report if you're ever robbed, as that might give you the leverage you need to get a company to help you. Possibly not with Apple, though.

However this is quite a stretch. The whole problem here stems from the original author's failure to file a police report. This is explained in the original letter:

Aug
5
2009

Follow the money

AT&T LogoThe FCC's call for information on why the Google Voice iPhone app was withdrawn is going to uncover some interesting details. First up AT&T responded with a carefully crafted statement that amounts to "we don't do that". What wasn't said, however, is what control AT&T contractually holds over Apple's process.

Let's back up a minute and look at who stands to gain from this. If the iPhone supports a VoIP application who stands to lose? AT&T. Apple will still sell iPhones and iPods to these customers with their VoIP apps. In fact in many cases Apple may well sell Apps to them as well. Even if the particular app is free trends show iPhone users will buy plenty of other applications to make up for it. So Apple gains nothing and in fact loses quite a bit by having these apps rejected. AT&T on the other hand doesn't get the same black-eye and gets to think it's protecting it's dwindling cellular voice market.

Apr
17
2009

Trials and time machine

Twenty-four hours in it appears I now have a disk migration working. Usually it's a simple task. Unpack the machine and fire up Migration Assistant after going off to make and drink a few cups of coffee and presto the new machine is up and running.

Well that worked for the first many dozens of processors in the collection. This time, however it was not to be so simple. Each time Migration Assistant would run it would exit with the same error message.

Dec
13
2008

So I should be the ground?

When we got home from the winter light show at the Idaho Botanical Gardens tonight the trackpad on the MacBook Air was unresponsive. I think it's happened before, though that may be a memory effect, my memory that is. At any rate I managed to use the keyboard to shut down and restart the laptop. Once I did I found out this symptom can indicate a bad ground. The Apple knowledge base article suggests if you can fix it otherwise you should wrest your palm on the wrist-rest. Um thanks but I'm not sure I really want to be the the ground.

Nov
21
2008

iPhone software gets 2.2 update

Apple rolled out an upgrade to iPhone software today. Version 2.2 includes some great new features like the ability to access public transit maps on the phone.

Nov
17
2008

Black Friday shaping up to be a mixed bag

The Idaho Statesman reports today that Boise Town Square mall won't open at crazy hours on Black Friday. Last year the largest shopping center in Bosie was among several shopping centers nationally which opened near midnight for sales that were billed as extraordinary. While there were some problems with last year's 1 AM opening it would not take much to imagine that the austere consumer spending reports figure into the decision as well.

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